Creating a business WhatsApp account
Creating a business WhatsApp account, or anywhere else, typically involves setting up a WhatsApp Business account. WhatsApp Business is a separate app designed for businesses to communicate with customers and manage their presence on the platform.
Here's a step-by-step guide on how to create a business WhatsApp account.
Step 01
Download WhatsApp Business App
- Go to your device's app store (Google Play Store for Android or Apple App Store for iOS).
- Search for "WhatsApp Business" and download the app.
Step 02
Install the app and open it
- Agree to the terms and conditions.
- Verify your phone number. Make sure it's the same phone number you want to use for your business account.
Profile Setup:
- You will need to set up your business profile. This includes your business name, profile picture, and a brief description.
- You can also add additional information like your business address, working hours, website, and email address.
In some cases, WhatsApp may verify your business account.
Verification adds a green checkmark badge next to your business name, indicating
that it's a verified account. However, this process is not available to all
businesses and is at WhatsApp's discretion.
Start Messaging
Once your account is set up, you can start messaging with
customers. You can import your existing contacts or start messaging new ones.
You can also set up automated responses and greetings for
when customers contact you.
Promote Your WhatsApp Business Number
Share your WhatsApp Business number with your customers
through various channels like your website, social media, business cards, and
email signatures.
You can also use WhatsApp Business API for more advanced
features and integration with your business systems, but this typically
involves working with WhatsApp's approved Business Solution Providers.
Comply with WhatsApp Business Policy:
Ensure that you follow WhatsApp's Business Policy and the
local laws and regulations in Sri Lanka regarding business communication and
data privacy.
Remember that WhatsApp Business is intended for legitimate
businesses, and using it for spamming or other prohibited activities can lead
to your account being banned. Make sure to use it responsibly and provide value
to your customers.
Thank you..